Tbaazi FAQ — Your Questions, Answered

You must be at least 18 years old to register on Tbaazi. Accounts created by minors are not permitted, and any account found to be underage during verification will be closed.

No. Only one account is allowed per person. Opening multiple accounts using the same mobile number, email, or bank account is a violation of our terms. This may result in all accounts being closed and balances forfeited.

KYC verification may be required for withdrawals or transactions above a certain amount. Upload a scan or photo of your national ID or passport from Account Settings. Verification is typically completed within 24 hours.

on the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number or email. Use the OTP to set a new password. If you run into any issues, Help Center contact us.

You can update your email, mobile number, and password from Account Settings. However, your full name and date of birth generally cannot be changed after registration. If you need to update these details, please contact support.

Log in to your account and go to "Deposit". Choose your preferred payment method — bKash, Nagad, Rocket, or bank transfer. Enter the amount and follow the on-screen instructions. Your balance is typically credited within 5–15 minutes.

The minimum deposit on Tbaazi is 500 BDT. Limits may vary depending on the payment method. Check the deposit page for the latest limits.

First, refresh the page and wait 30 minutes. If the issue continues, take a screenshot of the transaction and note the transaction ID, then Help Center Reach out to us — our support team will get it sorted quickly.

Tbaazi supports deposits via bKash, Nagad, Rocket, Upay, bank transfer, and cryptocurrency. Mobile banking methods are the fastest and most widely used.

Log in and go to the "Withdrawal" option. Select your payment method and enter the amount. First-time withdrawals may require KYC verification. Once submitted, funds typically arrive within 12–48 hours.

The minimum withdrawal amount is ৳500 BDT. Maximum limits vary by payment method. Withdrawals from bonus funds require meeting specific wagering conditions.

Mobile Banking (bKash/Nagad): 12–24 hours. Bank Transfer: 2–4 business days. Crypto: 1–24 hours. Processing may take a little longer during peak times.

Withdrawals may be put on hold if KYC verification is incomplete or bonus conditions have not been met. Check your KYC status in Account Settings. If the issue persists, Help Center contact us.

On Tbaazi, you can bet on cricket, football, kabaddi, tennis, basketball, and more than 30 other sports. For more details, visit our Sports Betting page View details.

Live betting means placing bets in real time while a match is in progress. Odds shift moment to moment based on how the game is unfolding. on the Bet page Watch live matches and place bets in real time.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or postponed, your bet will be voided automatically and your balance refunded. In certain situations, a cash-out option may be available.

Odds are the multiplier applied to your potential winnings. For example, odds of 2.5 mean a 100 BDT bet returns 250 BDT if you win — a profit of 150 BDT. Higher odds mean a lower chance of winning, but a bigger payout. Sports Betting Guide Learn more.

New members receive a welcome bonus on their first deposit. To view current bonus offers, Latest Promotions Page visit us. Bonus amounts and terms are subject to change.

A wagering requirement means you need to place a certain amount in bets before you can withdraw a bonus. For example, a 5x wagering requirement on a 1,000 BDT bonus means you must wager 5,000 BDT before withdrawing.

Enter your code in the promo code box during registration or deposit, then click "Apply". The bonus will be added to your account automatically. To get the latest promo codes, Promotions Page View details.

Change your password immediately and Help Center let us know. Our security team will investigate the account and temporarily lock it if necessary. For added protection going forward, enable two-factor authentication.

Yes. Tbaazi uses SSL encryption and your information is never shared with third parties. For more details, please visit our Privacy Policy read more.

Go to Account Settings > Security > 2FA. Verify your mobile number and enable the option to receive an OTP on every login. With 2FA active, your account stays protected even if your password is compromised.

App Page Both Android and iOS versions are available for download. On Android, download the APK file directly. On iOS, follow the App Store link. The installation guide is available on the app page.

Go to Settings > Security > enable "Install from unknown sources". Then try installing the APK file again. If the issue persists, restart your phone and try once more, or Help Center contact us.

You'll receive an in-app notification whenever a new update is available. Download the update from there, or App Page Download the latest version from.

Betting regularly earns you points automatically and increases your VIP level. To learn more about VIP benefits and level requirements, VIP Page View details.

VIP members enjoy higher cashback, faster withdrawals, a dedicated account manager, exclusive promotions, and a birthday bonus. The higher your level, the greater the rewards.